Telemedicine, the new normal or just for now?

Telemedicine, the new normal or just for now?

Many medical professionals are offering telemedicine services during this Coronavirus pandemic. Patients can be treated from the comfort, convenience, and safety of their own homes via a phone, tablet, or computer. This patient visit can be conducted as simply as a telephone call or as sophisticated as a video call. The platforms are HIPAA complaint to protect patients.

Telemed services can include initial consultations, follow-up appointments, sick visits, or potentially any type of communication for which you would normally seek the advice and guidance of a physician. These appointments are being referred to as virtual visits, video appointments, and phone consultations. If the patient requires treatment, the physician can discuss a plan based on the diagnosis and emergent nature.

During this critical time, when the CDC is recommending people try to ‘flatten the curve’ by not gathering in places and standing 6 feet apart from one another, physicians had to find an alternative way to communicate to replace the traditional in-person visit. This was further complicated by not limiting the amount of patients a doctor can see in a day based on having to stagger patient visits. This service that has been around for decades and is commonly used in the business world, has now become a staple in the medical field. Conference calls are cutting down on the foot traffic to doctors’ offices while still providing excellent and compete health care including the prescribing of necessary medications.

“Originally used by businesses as a way to save time and cut travel costs, this technology has been up-cycled. It offers doctors the opportunity to continue to care for all their patients while complying with social distancing guidelines, said Dr. Said A Samra, founder of Samra Plastic Surgery. “Instituting contactless visits at our practice was necessary to handle our patient volume and is beneficial to patients and staff during this pandemic. Only emergency cases are coming into the office. The majority of our patients needing follow-up care or seeking information on a future procedure are being seen safely by virtual visit.”

Samra Plastic Surgery, considered an essential healthcare business, has remained open to treat emergencies during this global health crisis. By doing so, they have assisted the community by cutting down on the amount of hospital emergency room visits and conserving ER personnel and medical resources for the COVID-19 cases. To protect their own emergency and cancer post-op patients from the possibility of being exposed to Coronavirus, they have been using virtual resources for follow-ups. Additionally, their cosmetic surgery clients are participating in virtual consults and scheduling their elective surgeries for a date in the near future.

Virtual Cosmetic Consultations are Free during May 2020.

To schedule a virtual consultation or for more information, contact Samra Plastic Surgery at 732-739-2100 or visit

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